Gadgetears Return Policy
At Gadgetears, customer satisfaction is our top priority. We strive to ensure that every product meets your expectations. However, if you are not completely satisfied with your purchase, our hassle-free return policy is here to assist you.
Eligibility for Returns
- Timeframe: Products can be returned within 3 days of receiving the order.
- Condition: The item must be unused, in its original packaging, and include all accessories, manuals, and tags.
- Proof of Purchase: A valid receipt or order confirmation is required to process returns.
Non-Returnable Items
Certain items are not eligible for return, including:
- Products damaged due to misuse or improper handling.
- Items marked as “Final Sale” or “Non-Returnable.”
- Opened or used hygiene products (e.g., earbuds, razors).
- Digital downloads or subscription services.
How to Initiate a Return
- Contact our Customer Support Team within the return period.
- Provide your order details and reason for return.
- Our team will guide you through the process and provide a return authorization.
Return Shipping
- Customers are responsible for return shipping costs unless the product was damaged, defective, or incorrect upon delivery.
- Ensure the item is securely packaged to avoid damage during transit.
Refunds
- Refunds will be processed within 5–29 business days after the returned item is received and inspected.
- Refunds will be issued to the original payment method or as store credit.
- Shipping and handling fees are non-refundable unless the return is due to a mistake on our part.
Exchanges
If you wish to exchange an item, please contact us within the return period. Exchanges are subject to product availability.
Damaged or Defective Products
In the rare case of receiving a damaged or defective product:
- Notify us within 24 hours of receiving the order.
- Share clear pictures of the damage or defect.
- We will arrange a replacement or refund at no additional cost.
For any further assistance or questions, feel free to reach out to our support team. Thank you for choosing Gadgetears – Your Trusted Partner for Gadgets and Gears!